Clear Day help
For families

Move to a new school on Clear Day

Hop between the Clear Day schools on your account, join a new one, and see what comes with you.

If your new daycare or preschool also runs on Clear Day, your family account comes with you. Same login, same app.

What comes with you

  • Your account and password.
  • Your contact details and your child's basic profile.
  • Photos and daily reports from your old school stay readable in your history.

What stays behind

  • Billing. Each school bills on its own. Your old school's payment method does not move over.
  • Staff messages from your old school stay with that school's record.
  • Pickup permissions and emergency contacts. The new school sets these up fresh.

Two kinds of switch

"Switching" can mean two different things:

  1. Both schools are already on your account. Move between them with the school switcher. No invite needed.
  2. You're joining a school that isn't on your account yet. That school invites you first.

Switch between schools you already have

This lives in the Clear Day app. If you're a parent at more than one Clear Day school, open the Switch school screen. Each school shows up as a card with:

  • How many children you have enrolled there.
  • A tag for each child with their first name and status.
  • An Active badge on the school you're viewing right now.

Tap any other card to load that school. Tap back any time. The screen stays in the app, so reach for your phone rather than the website for this one.

A card tagged Historical is read-only. Your child no longer attends, but the record stays yours to look back on.

What read-only means

Still readable, for as long as you keep your account:

  • Photos.
  • Daily reports.
  • Incident reports.
  • The calendar and past events.
  • Past message threads.

No longer possible:

  • Sending new messages to that school.
  • Opting into autopay or adding a payment method there.
  • Issuing pickup passes for that school.

Join a school that's new to your account

Clear Day can't move your child between schools on its own. Each school keeps its own records, so the new school starts you off:

  1. Ask the new school's office to invite you. They'll send it to your email.
  2. Open the invite and follow it in. Because you already have an account, you sign in with the login you use now.
  3. Once you're in, the new school's staff finish your child's profile, contacts, and pickup list on their end. They'll ask you to add a payment method when they're ready to bill.

After the invite goes through, the new school joins your Switch school list alongside the old one.

If your school is opening spots for next term and sent you an early offer, that's a slightly different flow: see Respond to early enrollment invitations.

What the child tags mean

Each card tags your child with a status:

  • ACTIVE: currently attending.
  • GRADUATED: finished there; the record stays for your history.
  • WITHDRAWN: no longer enrolled there.

For a stretch you may see both schools at once. The old one moves to Historical once that school marks your child as withdrawn.

If an invite never shows up, call the new school's office, or email [email protected]. And save any photos you want to keep before a school closes your child's profile: see Save your child's photos.

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