Send a message to your director

Talk to a director sends a private request straight to your school's director: a billing question, a schedule change, a custody update, a worry about your child's day. It lands in the director's daily queue with the other parent requests. For everyday conversation with teachers, use Messages instead.

Send a request

1. Open Talk to a director. In the app the form is at the top of the screen. On the web, click New request.
2. Choose a topic: Billing, Custody, Concern or Other. The web also lists Schedule. In the app, use a schedule request for that.
3. Choose how you'd like a reply. The app offers Phone call, Email and In person at pickup. The web says Call, Email and In-person at pickup.
4. Write your note in the Message box.
5. Optional: pick a day and time you'd like to hear back. It's Preferred time in the app and Schedule on the web. Your request reaches the director right away either way. The time only tells them when you'd like to be contacted.
6. Send it. The button reads Send to director in the app and Send on the web.

The director can only reach you the way you asked if your phone and email are current.

Follow your requests

Everything you send appears under Your requests, newest first. A request is Open until the director marks it Done. A canceled request shows as Canceled.

To cancel an open request, tap it and choose Cancel this request. On the web, click Cancel and confirm.