Clear Day help
For families

Get payment receipts and records

Find your receipts and full payment history in the Stripe Customer Portal, reached from your Autopay screen.

Your receipts and payment history live in the Stripe Customer Portal, a secure billing page your school uses through Stripe. There's no separate receipt screen inside Clear Day; the portal is the record to reach for.

Finding your receipts

You reach the portal from your Autopay screen:

  1. Open Autopay.
  2. On an enrollment with autopay on, choose Manage.
  3. The Stripe Customer Portal (titled Billing) opens in your browser. You're already signed in.

What you'll find there

The Billing portal keeps your full history in one place:

  • Every invoice, paid or open, with its line items.
  • A receipt for each payment, which you can download or print, handy at tax time.
  • Your payment methods, so you can see and update the card or bank account on file.

When autopay charges your card, Stripe also emails you a receipt for that payment, so you have a copy without opening the portal.

If a receipt looks wrong or a payment never clears, email [email protected].

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