What Sunny can and cannot see

Sunny reads some of your school's records to help with your day. Here is what it uses, what it cannot reach, and where the edges are. The short version: Sunny reads only your school, only what your role allows, and it never sends or changes anything without a person approving it.

It reads through a fixed set of skills

Sunny has no general key to your database. It has a list of named skills, each a specific read or a specific proposed action, and it can only use one of those. If there is no skill for it, Sunny says so rather than guessing. The skills that read cover:

• Your roster: children, families, classrooms and enrollment status.
• Today: attendance, who is expected, who is out, staffing and ratios.
• Classroom records: daily reports, observations, lesson plans and curriculum coverage.
• Paperwork: outstanding policies and forms, immunization status (once medical records are turned on for your school) and inspection readiness.
• Money at the summary level: billing health and billing anomalies. Never card numbers or bank details.
• Enrollment (Grow): pipeline, funnel, occupancy forecast, churn and tours.
• Filed paper documents: the fields read off forms you scanned and approved.

Ask about your fall roster and Sunny reads the fall roster. The receipt shows you afterward.

What about messages?

When you ask Sunny a question, it has no skill that opens a message thread. The closest it gets is activity: which families have not been in touch in a few weeks, and how many days it has been. Names and dates, not what anyone wrote.

Three features do read message text, and you asked for each:

• The morning brief reads overnight messages to work out which thread needs you, and carries a short excerpt of an urgent one.
• A reply draft reads the family message you are replying to.
• @sunny in a staff channel reads the thread it was mentioned in. See ask @sunny.

Your school, and only your school

Every skill is tied to the school you are signed in to. A skill given no school, or the wrong one, refuses to run. The database enforces the same boundary on its own rows. Nothing on the staff side reads across schools, so if you run more than one site, each answers for itself.

Your role, and the room you are in

School-wide reads, such as attendance across the school, staffing, billing health and the enrollment pipeline, are for directors and admins. A teacher who asks for one gets a refusal, not a smaller answer. In a staff channel, the answer is limited by the least-privileged person in the room.

What it cannot reach

• Other schools' records.
• Anything outside Clear Day: your personal email, your phone, your bank login.
• Full card or bank numbers. Payment details stay with our payment processor.
• Money movement. Charging a card, issuing a credit and changing a rate are switched off for Sunny entirely. There is no draft you could approve that moves a family's money.
• Threads a family can see. @sunny is refused before it reads a word.

Where answers cite their sources

Some answers carry chips naming a child, a classroom or a scanned document, and tapping one opens that record. A chip only appears where the answer rests on a record we can link you to. Most answers are totals such as "26 confirmed, 5 unopened", with no single record behind them, so they carry no chip. A citation you cannot tap is not a citation.

When Clear Day support is in your account

If support impersonates a staff account to reproduce a problem, they can drive Sunny, but every entry records that it happened under impersonation, and they cannot approve, reject or redraft anything. Only your team decides.

More

On-device features and photos are covered in how your data is handled. Emails Clear Day sends to families on a schedule are covered in scheduled family emails.

Privacy question we did not answer? Email us.