Manage your waitlist and class offerings
Available on Grow
Keep your waitlist in order by program and year, then open seats to your current families before the public sees them.
Two screens carry interest through to enrollment. The Waitlist holds families in order by program. Class offerings opens seats to your current families first. Both are under Enrollment on the web and the Grow tab in the app.
This is the Grow waitlist, where you work families into offers. If you want a simple public waitlist board that shows each family their real position, see Keep an honest waitlist.
Keep the waitlist
Open Waitlist. Families are grouped by program and enrollment year, so a family waiting for Pre-K in 2026 sits apart from one waiting for Toddler. Buckets with no year show as Rolling. Inside each bucket, families are numbered from 1, with their priority reasons and note underneath.
To add a family, open them in your pipeline and choose Add to waitlist, or choose Add to waitlist at the top of the page. Then:
- Pick the Family, and the Child if there is one.
- Enter the Program, like Infant, Toddler or Pre-K.
- Set the Enrollment year, or leave it blank for rolling enrollment.
- Pick any Priority reasons: Sibling, Staff child, Alumni, Date added, Manual override or Other.
- Add a Note that explains the priority, then save.
Use the up and down arrows to move a family within their bucket. The order is the order families come off the list. On the web, the edit icon changes a family's program, year, reasons or note, and the remove icon takes them off, with an optional reason.
Create a class offering
A class offering is a block of seats for one program and year, like "Fall 2026 Pre-K". Choose New offering on Class offerings (New in the app) and fill in:
- Name, plus an optional Program type and Enrollment year
- Capacity and an optional Start date
- Early access opens, Early access closes and Public opens, plus Public closes if you want a hard end
- Deposit ($) and Notes
The dates have to line up: early access closes after it opens, the public window opens on or after early access closes, and a public close comes after the public open.
The offering's status is Draft, Open to families, Open to public or Closed. The page shows Committed out of capacity, Pending, Declined and how full it is.
Run early access
Early access is when your current families get first pick.
- On a Draft offering, choose Open to families. This invites every eligible family and gives each a pending invitation. In the app this button is rolling out: if you don't see it yet, it isn't on for your school. The web always has it.
- Choose Bulk invite. You'll see the eligible families with a draft message for each. Edit any message, deselect anyone you want to skip, and send.
Nothing goes out until you send it. Each family can Commit, Defer or Decline. If someone tells you their answer another way, record it yourself from Respond on their invitation. Committed families count against your seats.
Once a family commits, finish enrolling them in applications and offers.
Related articles
- Work your enrollment pipeline
See every inquiry as a board, a list or a seat forecast, open a family to see where they stand, and close out the ones who don't enroll.
- Process applications and send offers
Review enrollment applications, move them through their statuses, and send offers families can accept, with a deposit and an e-signature if you want one.
- Read your enrollment forecast
See how full each room will be next month, work Sunny's move-up and waitlist suggestions, and draft outreach to families.
- Keep an honest waitlist
Share a waitlist link, put families in your order, and let each family see its real place in line.
Last updated on
Process applications and send offers
Review enrollment applications, move them through their statuses, and send offers families can accept, with a deposit and an e-signature if you want one.
Keep in touch with families who go quiet
Schedule a stay-in-touch note, and edit, send or cancel any follow-up that hasn't gone out yet.