Last updated: May 26, 2026
The Tiny Steps Company, doing business as Clear Day (“we,” “our,” or “us”), provides software for daycare centers, preschools, and private pre-K and K-5 programs (the “Service”). This Privacy Policy explains what information we collect, how we use it, who else touches it, how long we keep it, and what rights you have.
Clear Day is a business-to-business service. Our customers are the licensed childcare programs that subscribe to the Service. Within each program, the Service is used by:
Children themselves are not users of the Service. Information about children is entered by authorized staff and is processed by Clear Day on behalf of the program.
We use the information above to operate the Service for the program that collected it: maintain attendance and daily records, send messages and updates between staff and families, draft routine communications for staff approval, process tuition payments through Stripe, surface tasks for staff (such as a quiet family or an upcoming tour follow-up), and prevent unauthorized access. We do not sell personal information, do not share it for cross-context behavioral advertising, and do not use customer data to train AI models.
Some Service features draft routine communications, surface families needing attention, and assemble brief summaries from existing records. The same models also extract structured fields from the text of a document a staff member pastes or uploads (for example, an application form), and clean up the dictated or typed text of a quick call recap into a log entry; in both cases the input is text the staff member provides; the Service does not upload or transcribe audio recordings. These features are performed by Anthropic’s API, which under its commercial terms does not use customer data to train its models; every call is routed through a single wrapper that cannot pass a training parameter, and a build check blocks any code path around it. Drafts of outreach to a family are presented for staff review, and no such message is sent without a staff member sending it. Two AI-written communications to families are delivered on a schedule rather than by staff action: the end-of-day report, sent at the time a school sets and subject to each parent’s own notification preferences, and the weekly family digest, which is sent to every family with an enrolled child and has no per-parent or per-school opt-out. The Service does not analyze or process child photos.
The Service is designed for childcare programs and the staff and families they serve. It is not directed to children, and Clear Day does not knowingly collect personal information directly from children. The program (our customer) is responsible for obtaining any consents required to enroll a child and to use the Service on the child’s behalf.
When a parent or guardian believes information about their child has been collected or used improperly, they can contact us at [email protected] or reach their program directly. We will work with the program to correct, restrict, or delete the information as appropriate.
Clear Day uses the following service providers to operate the Service. Each one performs a specific function, and none receive roster or child records for advertising.
The full list, with regions and purposes, also lives on our security page. Email [email protected] to be notified when the list changes.
We retain customer data for as long as the program uses the Service, plus a short window after a program cancels. Deleting an individual account works differently: it is immediate. The details are below.
We do not sell personal information, do not share it for cross-context behavioral advertising, and do not disclose customer data to third parties other than (a) the subprocessors listed above, who handle data only as needed to provide the Service, and (b) where required by law or to respond to lawful process. We do not run advertising trackers on the marketing site.
Customer data is encrypted in transit and at rest on US-based cloud infrastructure with role-based access controls. Parents see only their own child; staff see their own school, and no school’s data is visible to another. Changes to a child’s record, to billing, and to billing policy are each recorded with who changed what and when. Payment details are processed by Stripe and never traverse Clear Day’s own infrastructure. The full posture is on the security page.
Where applicable law gives you privacy rights, those rights apply. Under the California Consumer Privacy Act, as amended by the CPRA, you may exercise the following:
To submit a request, email [email protected]. You do not need a Clear Day account to do this , so a parent of a former student who no longer has a login can still exercise these rights. We confirm receipt within 10 business days and provide a full response within 45 days, in line with CCPA §1798.130. We verify your identity before fulfilling a request.
If you are a parent at a Clear Day program, you may also contact your program directly.
We may update this policy from time to time. Changes will be posted with a revised “Last updated” date at the top of this page. If a change materially affects how we use information, we will email account administrators in advance.
General privacy questions: [email protected]. Security and vulnerability reports: [email protected]. For everything else, [email protected]. Real humans read each address.
Last updated: May 26, 2026