Clear Day help
Your account

Change your email address

Available on every plan

Move your Clear Day account to a new email by verifying the new address with a code and confirming your password.

Your email is how you sign in and where account mail lands. To move to a new one, you'll prove you can read mail there and that you know your current password. Your password doesn't change.

Steps

  1. Open Settings and choose Change email.
  2. Check that Current email is the account you mean to change.
  3. Type the new address in New email.
  4. Select Send code. Clear Day mails a 6-digit code to the new address, and two more fields appear: Verification code and Password.
  5. Enter the code, then your current password.
  6. Select Update email.

If Verify it's you appears when you submit, enter your password in Password, plus the code from Authenticator code if you use two-step verification, and select Verify. Clear Day then finishes the change. It only asks when you haven't verified recently.

The code goes to the new address, not the old one. If it hasn't arrived after a minute, check spam, then select Resend for a fresh code. On the web, Resend waits 30 seconds between tries.

What changes

You stay signed in on this device. Every other device is signed out, and Clear Day sends a notice to your old address. From now on, sign in with the new email.

If it gets stuck

  • No code. Check the new address for typos, then resend.
  • "That email address is already linked to an account. Sign in instead, or use a different address." The address belongs to another Clear Day account. Use a different one, or ask your director.
  • It won't go through. Use the most recent code, and check your password. A wrong password counts toward sign-in lockout.

To change your password too, see Change your password.

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