Send a direct message to staff or a family

A direct message is a private conversation with one person or a few. Use it for a co-teacher, an admin or a student's family. For a standing group, make a channel instead.

Clear Day keeps one conversation per set of people. If you message the same people again, your message lands in the existing conversation.

On the web

1. Open Messages and choose New.
2. In the To: field, type a name or role. Pick each person you want.
3. Write your message at the bottom and send it.

You can also start from a classroom roster: choose Message Parents on a student's row.

In the app

1. Open the Messages tab and tap Compose.
2. Search for a staff member or parent. Type a child's name and Clear Day finds the family, labeled "Parent of" and the child's name.
3. Tap each person to add them. Tap the x on a chip to remove someone.
4. Tap Message and the person's name, or Start group conversation once you have picked several.

Which section it lands in

You do not pick. If anyone in the conversation is a parent, it goes under Families. Otherwise it goes under Staff. Parents only see conversations they are in, and they cannot see or start staff conversations.

Finding it again

Your message history with a person stays in one place. If you cannot spot a conversation, use the search box in the inbox. See find and read your conversations.

If a family has written in and you want a first draft of your answer, see draft a reply with Sunny.