Schedule a message or send a newsletter
Available on Run and Grow
Line up a message to send later, edit or cancel it before it goes, and post a newsletter to all families.
Staff can write a message now and have Clear Day send it later. Scheduling is for teachers and directors. Parents do not see it.
Schedule a message
- Open the conversation and write your message.
- Choose the clock icon, Schedule send.
- Pick a date and time. It has to be in the future and within 30 days.
- Choose Schedule. You will see "Scheduled for" and the time.
In the app, the clock in the message box opens a Schedule send sheet with the same choices. Rolling out: in the app, the clock, the Scheduled button and newsletters appear once family communications are on for your school. If you don't see them yet, they aren't on for your school. The web always has them.
See, change or cancel what is queued
On the web, the Scheduled button in the conversation header opens Scheduled messages, with a count of what is pending. In the app, choose Scheduled at the top of the Messages tab.
Each message shows a status:
- Pending: waiting to go out.
- Sending: going out now.
- Sent: delivered.
- Failed: something went wrong, and the reason is shown.
- Canceled: you called it off.
While a message is Pending, choose Edit to change its text or time, or Cancel, then Cancel send, to stop it. Once it has started sending, you cannot take it back.
Send a newsletter
On the school-wide family announcement channel, directors can post a longer newsletter instead of a chat message. Teachers can read the channel but not post to it.
- Choose the newsletter icon, Compose a newsletter. In the app, choose New newsletter at the top of Messages.
- Give it a Title.
- Add one or more sections, each with a heading and a body. You can use Markdown in the body.
- Choose Publish.
It appears in the channel as a card labeled Newsletter, so it stands apart from the conversation around it.
If you want help pulling a month of content together first, see put together a family newsletter.
Related articles
- Post messages and reply to threads
Send a message, reply in a thread, react, retry a failed send and see who has read what.
- Check delivery and retry
See how many families opened an announcement, who it never reached, and try another way to reach them.
- Put together a family newsletter
Pull a month of what families already saw into one page, add your own words, then print it or send it to families.
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